TGI Fridays

Reviews about TGI Fridays

• 1 / 5

  By N
  Unacceptable experience tonight. The only reason why I go here is because of one bartender who knows her stuff. And because it's convenient. Everything else sucks. Sucks so bad that the police have to stand at the entrance, holding the the door for you ever so politely.The person who seats you will disappear for long periods of time to the point you have to go look for her or seat yourself. We had a table ready but it sat dirty for 15 mins because nobody wanted to clean it, we asked 2 people if they could. We walked over and waited for it to be cleaned after having enough of waiting by front door. Our server walked by several times before taking our order. She too, disappeared for long periods of time. Half of my meal came. The rest never came. Check out was just as bad. Since service was really bad and half my meal came, I wrote a discount code I had for my bill. We split the bill, since each of us are Rewards members, she comes back and says "the system will only allow her to add credits to one account". Even though we have separate checks and separate accounts. So my points were not added but the other persons were. Whatever. Nonetheless she did not apply my discount correctly and I sent the check back for her to tell me some crap that it was applied right. I just wanted to leave before I exploded so I signed the receipt and left no tip. (Side note: when the waiter gave us our receipts, she had the audacity to highlight the bottom where the check suggested how much of a tip to leave. Little miss Stevie Wonder couldn't see us when we sat down but now she can see our wallets?!). To put the cherry on the top, I was really pissed off about my trip here that I called back on my way home to speak with a manager. First time, 3 minutes no answer. Second time, hold 9mins. Took 8 call backs for someone to pick up and get a manager. Manager refunded the check but damage is done. Unprofessional staff. Unlicensed bartenders. Stuffing their face with food behind bar. TVs not working. Walking around with attitudes. Go downtown to Friday's. Or to the Suburbs. Best decision you could make in your life.
  February 24, 2017
• 4 / 5

  By Cherri D Montgomery
  Great food (try those meatballs) with even better service.
  Semi private room in the back was perfect for the event.
  February 14, 2017
• 1 / 5

  By Thomas Knight
  I walked in and sat for at least 5 minutes without anyone acknowledging my presence. I then got up and walked out the door, walking past several employees, and nobody said anything to me. absolutely horrible service! I felt like I was treated unfairly and the employees are very rude. I think it's because I'm white.
  January 30, 2017
• 1 / 5

  By tierra buffman
  Very very bad service. We were seated quickly but took the server forever to take our order. I had to flag my server to get a refill. My main entree I sent back twice. Until I just refused the food. Then I had to wait 15 mins to pay. It wasn't very crowded inside. This was one of the worse experiences ever and I will be reporting it to the corporate office.
  January 29, 2017
• 1 / 5

  By Jarvis Pledger
  Horrible experience all customers have been waiting to get their orders correct, there are several employees just walking around as if there's nothing to do. Also the manager is making drinks instead of driving service on the floor, and their service IS HORRIBLE. My drink alocoholic beverage was made incorrectly 2 times and the manager told an employee to ask me what else did I want because obviously she wasn't gonna make my drink again. Ridiculous, take my advice do yourself a favor and save your time. I have waited over an hour to get service!
  June 14, 2016